So after a very pleasant few days in Montreal and then Quebec, it was
time to go home. Unfortunately, United Airlines had other plans.
They seemed to think we should apply for Canadian citizenship instead.
We
arrived at the airport at zero-dark-thirty (with not even a sip of
coffee to improve the mood since our beautifully renovated hotel (HA!)
did not begin serving coffee till 6am. Um, hellooooooo....no coffee???
Seriously? So you want people to be surly and uncommunicative
when they check out? Job well done.) to stand in a moderately long line
for check-in. (No coffee, no self-check-in. We should have seen where
this was going.)
There were two United flights
leaving at approximately the same time, ours and one to Chicago. There
were three people working at the counter: one for the Chicago flight,
who seemed able to work a computer, deal with customers and chew gum at
the same time; one for our flight, who seemed able to chew gum,
and...nope, that's about it, she could chew gum; and one handling the
"priority" customers, who seemed only slightly more talented than the
woman taking care of our line. Maybe. Apparently, our need for coffee
was even greater than we thought, because Helen Keller would have seen
where this was going.
Now it just so happened that a
fairly large group of people swarmed into the priority line at this
point because they had "oversized" baggage (sports equipment) with them
and claimed they had talked to some employee or other who gave them the
go-ahead to get into the priority line (You can see where this is going, right? Yeah. We still didn't.)
Meanwhile,
the woman working the "Chicago" line finished with her last customer
and.....naturally....only to be expected.....started chatting with
another employee. GRRRRRRR. But then, wonder of wonders, she logged on
to another computer, put up a sign that listed our flight... and then
shut everything down and took her break. Double GRRRRRRRR. (Once
again, we should have seen this coming a mile off. Damn coffee
withdrawl!)
Hey, don't mind us. We've only been standing here for an hour and a half
inching forward like constipated snails pulling a wheel of cheddar.
And we really appreciated the game of "got your nose" that you just
played with us. What a fun way to start off the day before being
stripped searched, then herded into a metal tube with a hundred of our
closest friends, strapped into a seat designed for one of Santa's
undersized elfs, unloaded through a shoot narrower than a livestock pen
to claw our way through a mob to reclaim our bags only to stand in another line. (And we still didn't see where this was going.)
"I'm
sorry, we've overbooked the flight and there are no more seats
available," the woman tried to fake sincerity for our plight. "We can
see if someone with a seat would be willing to give up their tickets for
compensation."
Oh. Yeah. Right. Labor Day weekend, and you think that three people are going to give up their seats. What drugs did you put in your coffee this morning?
"What's
the next flight you can get us out on?" I asked, trying to hold Tim
back from hurdling the counter and making her one with her computer.
How could she not see where this was going?
Rose just pretended she didn't know us.
"Well..." Tap, tap, tap. "I see a flight to Montreal with a five hour layover and then a late afternoon flight to DC."
So,
let me get this straight. Montreal has hotels where you can actually
fit into the bathrooms, cab drivers who don't mess with your heads, and
now the only flights home? If only we had seen where this was going
three days ago.
"Fine, we'll take it."
Twenty minutes later, she was still tapping on her computer with not a ticket in sight.
Um, I hate to interrupt the copy of War and Peace that you are clearly typing out, but any chance we are going to get our tickets before we miss the flight?
"Oh.
You have to go to the window down there," gesturing the counter
furthest away in the airport, "for the tickets. I am working on
compensation for you."
Now Tim was holding me back.
"Give us our passports NOW." I channelled the Great and Powerful Oz. This was going to a very bad place, very quickly.
"Here are the passports for Tim and Rose," she offered.
Yup. She could just about manage to chew gum on a good day.
They
took off for the other counter, while the tapping continued. After
another eternity, she upped the degree of difficulty and got on the
phone as well.
Oh, goody. Now it can take you eight times as long. Going downhill on skates.
Rose came rushing back.
"They are closing the window now," she panted. "If you don't get down there, you'll miss the flight."
The girl behind the counter still tapped and whispered into the phone, unperturbed.
"I need my passport. Now." I snapped.
"But I'm still working on your compensation. Don't you want your $100 coupon toward another flight?"
She should have seen where that was going before she even opened her mouth.
Wednesday, September 25, 2013
Friday, September 20, 2013
Speak Up!!!
Upon arrival in Quebec, we arranged to do a tour of the city with a guide. Too bad we didn't bring an interpreter. One who knew sign language.
At first, everything seemed okay. Our guide was a nice, older gentleman who pointed out all the historic sights as we passed them.
"And there is Joan of Arc gardens......Here is the the Cathedral......This is the American Consulate."
All very interesting, but then we started to ask questions and things got really interesting.
"Are those the remains of the original fort down there, under the boardwalk?"
"What's that? You want to walk?"
"No" (louder). "Remains of the fort?" (pointing to the area in question)
"Names of sports? Well...let's see."
"The original fort. FORT!!! REMAINS!!! RUINS!!! YOU KNOW, MILITARY. BANG BANG!...Oh, never mind." I finished lamely as he walked away, probably trying to figure out why I wanted to play sports with a broken foot.
"And here is the first school for girls, started by the Urselines in the 1600's...." And then proceeded to give us a fifteen minute history lesson while trying to open the door of the chapel which was locked and labeled as closed till the afternoon.
Hoping to distract him, I foolishly asked a seemingly innocuous question: "Has school started here yet for the year?
"The start of school? Well, it was in the 1600's that the Urselines opened the first school........"
Dreading a repeat of the same lecture, I tried to head him off at the pass. "NO. SCHOOL THIS YEAR. AUGUST? SEPTEMBER?"
I started pantomiming reading a book and writing, like that was actually going to help. (It reminded me of the time in Italy where they turned the air conditioning off for the night and expected you to open your windows. BUG SPRAY! I remember my mother shouting at the desk clerk, because speaking really loudly always makes you instantly understandable to someone speaking another language. YOU KNOW, PSSSSSSSST! (using an imaginary aerosol can) AAAARGH! (Grabbing her throat to mimic a mosquito choking on fumes), CLECH ( tongue out, eyes rolled back in head, head flopping to one side). Not only did we not get bug spray, I think they slipped some Prozac into our morning coffee, and dear God, I really have become my mother!)
"Today is August 29. You think it's cool? Probably a lot hotter where you are from, eh?"
I bowed my head in defeat.
Tim and Rose fared no better. They asked about the average price for a condo unit he pointed out and he told them about the exchange rate of the Canadian dollar. Tim asked something about the government, and he responded by showing him the gardens outside the parlaiment and asking him to translate the names of the herbs from French into English.
"OREGANO! BASIL! PARSLEY!" Tim was shouting out names like he was Mr. Greenjeans making a salad.
Mercifully, the tour ended, and we were left to our own devices and the guidebook. But the fun was not over yet.
The next night, we went out for dinner to a restaurant that was too far to walk to with my boot. Upon leaving the restaurant, we hailed a cab and climbed in.
"The Frontenac," Tim said, shutting the door.
The driver bent his head toward us, cupping a hand to his ear.
Tim repeated the name of the hotel, a bit louder.
The driver leaned closer, a puzzled look on his face. Rose and I exchanged glances.
"FRONTENAC!" Tim bellowed, pointing up the hill.
Once again, the driver gestured for him to be louder.
"FRON-TEN-AC!" Rose and I joined in this time, doing our best to be heard...in Miami.
Visions of ending up in Vancouver drifted through my mind, or worse yet, an hour-long disemenation on the difference between the FRONT and the BACK. Our hands were on the door handles, ready to abandon Tim to his fate when the driver burst out laughing.
"I'm only kidding," he chortled. I heard you the first time."
NOT FUNNY.
At first, everything seemed okay. Our guide was a nice, older gentleman who pointed out all the historic sights as we passed them.
"And there is Joan of Arc gardens......Here is the the Cathedral......This is the American Consulate."
All very interesting, but then we started to ask questions and things got really interesting.
"Are those the remains of the original fort down there, under the boardwalk?"
"What's that? You want to walk?"
"No" (louder). "Remains of the fort?" (pointing to the area in question)
"Names of sports? Well...let's see."
"The original fort. FORT!!! REMAINS!!! RUINS!!! YOU KNOW, MILITARY. BANG BANG!...Oh, never mind." I finished lamely as he walked away, probably trying to figure out why I wanted to play sports with a broken foot.
"And here is the first school for girls, started by the Urselines in the 1600's...." And then proceeded to give us a fifteen minute history lesson while trying to open the door of the chapel which was locked and labeled as closed till the afternoon.
Hoping to distract him, I foolishly asked a seemingly innocuous question: "Has school started here yet for the year?
"The start of school? Well, it was in the 1600's that the Urselines opened the first school........"
Dreading a repeat of the same lecture, I tried to head him off at the pass. "NO. SCHOOL THIS YEAR. AUGUST? SEPTEMBER?"
I started pantomiming reading a book and writing, like that was actually going to help. (It reminded me of the time in Italy where they turned the air conditioning off for the night and expected you to open your windows. BUG SPRAY! I remember my mother shouting at the desk clerk, because speaking really loudly always makes you instantly understandable to someone speaking another language. YOU KNOW, PSSSSSSSST! (using an imaginary aerosol can) AAAARGH! (Grabbing her throat to mimic a mosquito choking on fumes), CLECH ( tongue out, eyes rolled back in head, head flopping to one side). Not only did we not get bug spray, I think they slipped some Prozac into our morning coffee, and dear God, I really have become my mother!)
"Today is August 29. You think it's cool? Probably a lot hotter where you are from, eh?"
I bowed my head in defeat.
Tim and Rose fared no better. They asked about the average price for a condo unit he pointed out and he told them about the exchange rate of the Canadian dollar. Tim asked something about the government, and he responded by showing him the gardens outside the parlaiment and asking him to translate the names of the herbs from French into English.
"OREGANO! BASIL! PARSLEY!" Tim was shouting out names like he was Mr. Greenjeans making a salad.
Mercifully, the tour ended, and we were left to our own devices and the guidebook. But the fun was not over yet.
The next night, we went out for dinner to a restaurant that was too far to walk to with my boot. Upon leaving the restaurant, we hailed a cab and climbed in.
"The Frontenac," Tim said, shutting the door.
The driver bent his head toward us, cupping a hand to his ear.
Tim repeated the name of the hotel, a bit louder.
The driver leaned closer, a puzzled look on his face. Rose and I exchanged glances.
"FRONTENAC!" Tim bellowed, pointing up the hill.
Once again, the driver gestured for him to be louder.
"FRON-TEN-AC!" Rose and I joined in this time, doing our best to be heard...in Miami.
Visions of ending up in Vancouver drifted through my mind, or worse yet, an hour-long disemenation on the difference between the FRONT and the BACK. Our hands were on the door handles, ready to abandon Tim to his fate when the driver burst out laughing.
"I'm only kidding," he chortled. I heard you the first time."
NOT FUNNY.
Tuesday, September 17, 2013
You Can't Judge A Book By Its Cover...Or a Hotel By Its Website
Many years ago, Tim, myself, and five other family members travelled
to Ireland together. I am still trying to repress those memories.
We stayed mostly at small B&Bs, but decided to treat ourselves to one really nice hotel/castle for a night. The brochure boasted endless, rolling, green lawns with a plethora of outdoor sports and activities to partake in. And inside? Even better. Plushly furnished rooms that would have made a Hollywood set decorator with an unlimited budget green with envy at what they could never achieve.
At least, that's what the brochure promised. The reality??? Not even close. Think Phantom of the Opera (and I mean the Phantom's lair underneath the opera house) meets Best Little Whorehouse in Texas (no explanation necessary).
First of all, the castle was located in Brigadoon and only appeared once every hundred years. Sign on one side of the bridge in town: Castle Ahead. Sign on other side of the bridge facing opposite direction: Castle Ahead. Hmmm. So the castle is halfway across the bridge in the water? air? Well, that's one way to keep those pesky tourists out.
After crossing the bridge for the four thousandth time, asking directions from every farmer, tourist, cow and goat, we finally did find the castle, and it probably would have been better if it had indeed been located underwater. At least fighting off the Loch Ness monster (or its Irish cousin) would have given us something to do.
Upon check-in, we enquired about the skeet shooting.
Oh, sure, that's once a year we have the big competition. You just missed it.
Sigh. Horseback riding?
Ah and sure isn't there a stable just a wee bit down the road.
Wee bit down the road: Irish-speak for "the other side of the country". No way were we leaving the castle to disappear into the mists of time with all our luggage inside. I mean, come on. Where would I find another gazillion watt hair dryer in the land time forgot?
And then there were the rooms.
Our room in particular looked like it had last been renovated in the 50's...the 1850's. By a decorator who specialized in houses of ill repute. Who was drunk at the time. And hated his client.
Big gold cupids flitted around an overly ornate chandelier that looked like it belonged in a third-rate horror movie which hovered above an orange carpet (or what used to be an orange carpet. It was hard to tell what the original color was under all the stains). The four poster bed was carved with demonic cherubs leering down at the bed's occupants like Johns at a 42nd Street peep show.
The tub and shower curtain had so many layers of filth coating them, that we would not have been surprised to find out Jimmy Hoffa was under them all. The poor bugger had probably checked in and become entangled in the centuries of crud and simply...disappeared.
The other rooms were equally charming. My mother and sister were in the turret on cots (guess they forgot to put those pictures in the brochure) which actually was a relief, since when we booked the hotel, they thought we were asking for cats! Would you like tabby or ginger-striped? (Whoa! What kind of weird, crazy-assed cots do you people have in this country? Ah well, that's another blog)
So now, many years later, an entire ocean away, we were once again planning to treat ourselves to a "special" hotel in Canada.
The pictures on their website looked amazing. "Huge renovation!" they advertised. A face lift for a beautiful, historic grande-dame.
They should have sued the renovation surgeon for malpractice.
Our room in particular was a real treat. Upon entering, the bathroom was immediately, and I mean immediately inside the door. Like when you showered, the guy across the hall could hand you the soap.
The bedroom? Across the window-filled "living room" and up a stair. Wow, wasn't that convenient. So they want me to break my other foot in the middle of the night and provide a show for the masses of people who filled the courtyard outside every single moment of the day and night. Darn, and me without my g-string and feather boa.
But back to the bathroom. Sink, toilet, tub. That's it. All in a row. If I was in there getting ready, I had to step into the tub in order for Tim to open the door and grab whatever he might need. You could shampoo your hair in the shower while applying make-up at the sink. We had to keep the towels outside on a chair in the living room if we didn't want them to get wet, and that shower curtain managed to make it to at least third base every time you took a shower.
If this was a renovation, I shudder to think what the original rooms looked like. A bucket of water by the door and a chamber pot next to the bed?
Next time we want to stay someplace "special", I think I am just going to stay home and order take-out.
We stayed mostly at small B&Bs, but decided to treat ourselves to one really nice hotel/castle for a night. The brochure boasted endless, rolling, green lawns with a plethora of outdoor sports and activities to partake in. And inside? Even better. Plushly furnished rooms that would have made a Hollywood set decorator with an unlimited budget green with envy at what they could never achieve.
At least, that's what the brochure promised. The reality??? Not even close. Think Phantom of the Opera (and I mean the Phantom's lair underneath the opera house) meets Best Little Whorehouse in Texas (no explanation necessary).
First of all, the castle was located in Brigadoon and only appeared once every hundred years. Sign on one side of the bridge in town: Castle Ahead. Sign on other side of the bridge facing opposite direction: Castle Ahead. Hmmm. So the castle is halfway across the bridge in the water? air? Well, that's one way to keep those pesky tourists out.
After crossing the bridge for the four thousandth time, asking directions from every farmer, tourist, cow and goat, we finally did find the castle, and it probably would have been better if it had indeed been located underwater. At least fighting off the Loch Ness monster (or its Irish cousin) would have given us something to do.
Upon check-in, we enquired about the skeet shooting.
Oh, sure, that's once a year we have the big competition. You just missed it.
Sigh. Horseback riding?
Ah and sure isn't there a stable just a wee bit down the road.
Wee bit down the road: Irish-speak for "the other side of the country". No way were we leaving the castle to disappear into the mists of time with all our luggage inside. I mean, come on. Where would I find another gazillion watt hair dryer in the land time forgot?
And then there were the rooms.
Our room in particular looked like it had last been renovated in the 50's...the 1850's. By a decorator who specialized in houses of ill repute. Who was drunk at the time. And hated his client.
Big gold cupids flitted around an overly ornate chandelier that looked like it belonged in a third-rate horror movie which hovered above an orange carpet (or what used to be an orange carpet. It was hard to tell what the original color was under all the stains). The four poster bed was carved with demonic cherubs leering down at the bed's occupants like Johns at a 42nd Street peep show.
The tub and shower curtain had so many layers of filth coating them, that we would not have been surprised to find out Jimmy Hoffa was under them all. The poor bugger had probably checked in and become entangled in the centuries of crud and simply...disappeared.
The other rooms were equally charming. My mother and sister were in the turret on cots (guess they forgot to put those pictures in the brochure) which actually was a relief, since when we booked the hotel, they thought we were asking for cats! Would you like tabby or ginger-striped? (Whoa! What kind of weird, crazy-assed cots do you people have in this country? Ah well, that's another blog)
So now, many years later, an entire ocean away, we were once again planning to treat ourselves to a "special" hotel in Canada.
The pictures on their website looked amazing. "Huge renovation!" they advertised. A face lift for a beautiful, historic grande-dame.
They should have sued the renovation surgeon for malpractice.
Our room in particular was a real treat. Upon entering, the bathroom was immediately, and I mean immediately inside the door. Like when you showered, the guy across the hall could hand you the soap.
The bedroom? Across the window-filled "living room" and up a stair. Wow, wasn't that convenient. So they want me to break my other foot in the middle of the night and provide a show for the masses of people who filled the courtyard outside every single moment of the day and night. Darn, and me without my g-string and feather boa.
But back to the bathroom. Sink, toilet, tub. That's it. All in a row. If I was in there getting ready, I had to step into the tub in order for Tim to open the door and grab whatever he might need. You could shampoo your hair in the shower while applying make-up at the sink. We had to keep the towels outside on a chair in the living room if we didn't want them to get wet, and that shower curtain managed to make it to at least third base every time you took a shower.
If this was a renovation, I shudder to think what the original rooms looked like. A bucket of water by the door and a chamber pot next to the bed?
Next time we want to stay someplace "special", I think I am just going to stay home and order take-out.
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